On December 5, 2022, Canada Border Services Agency (CBSA) announced that two additional NEXUS offices in Canada have reopened to help address the application backlog. That backlog is currently estimated at over 300,000 applications and an average processing time of 12-14 months. While NEXUS locations in the United States reopened on April 19, 2022, Canadian NEXUS offices have remained closed since the beginning of the COVID-19 pandemic.

The two newly reopened Canadian NEXUS offices are located in Fort Erie, Ontario (Peace Bridge) and Lansdowne, Ontario (Thousand Islands Bridge). Applicants who schedule NEXUS appointments at these locations will undergo a new two-step interview process. First, an interview with CBSA officers will take place on the Canadian side of the border. Next, the applicant will travel to the U.S. side of the border and interview with U.S. Customs and Border Protection (CBP) officers.

NEXUS applicants who schedule their interviews at U.S. NEXUS offices will continue to undergo the traditional one-step process at one office location with both CBSA and CBP officers present.

CBSA has confirmed that more NEXUS offices will be opening at land borders in the near future, but no specific timeframe or locations have been announced. Our office will continue to provide timely updates as they become available.

Given the ongoing backlog, current NEXUS members are encouraged to renew their membership before their NEXUS card expiry date. NEXUS members can renew one year before expiration. As long as the renewal application is submitted before the expiration date, the member can continue using their NEXUS benefits after expiry while awaiting an interview.

Please contact our office for further guidance and information if you have any questions or concerns regarding NEXUS applications, interviews, or other Trusted Traveler Programs such as Global Entry.

Any information included here or through our web site is presented solely for general informational purposes and is not in any way intended as legal advice, is not a substitute for getting actual legal advice from an attorney, and should not be acted upon as legal advice without first seeking qualified professional counsel specific to your needs and situation. Additionally, by providing this general information and the information on our web site, no attorney client relationship is created.

Immigration Minute: NEXUS Update

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